Xangati Case Study

Case Study - Xangati

“DIEKO identified gaping holes in our network security that helped us to protect business critical applications. Now we can stay one step ahead...”
- Alfred Smith, CEO

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Dieko Corporation
11590 Bull Run Overlook Ct.
Suite 200-B
Manassas, VA 20109

717.610.0787

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Voice over IP (VoIP)

At DIEKO we have positioned ourselves to successfully deliver network services for voice applications and telephony. For customers who want to run VoIP solutions between enterprise locations, DIEKO has the network transport solution for any need. DIEKO can prioritize voice traffic over other data applications and offers unique solutions to the packet size and latency requirements of IP voice systems and applications to fit any business need.

Ingenuity VoIP Implementation Planning and Management Service
Ingenuity has significant project management, networking and voice operations management experience that translates very well into managing sophisticated, large and complex VoIP implementation projects.  Refer to our Technical Project Management Services for a generic view of our project management approach.
Migrating to VoIP commonly begins with one of five starting places:
Opening a New Business or Facility
Integrating Mergers and Acquisitions
Outgrowing Existing Equipment
Establishing a Call Center
Integrating One Branch at a Time
How you tailor a VoIP implementation project will depend very much on your starting point.  Nevertheless, Ingenuity's typical project plan addresses the following implementation activities:
VoIP Requirements Analysis
Conduct current telephony usage analysis
Determine reliability requirements
Determine security requirements
Determine support, operational and management requirements
Determine accounting and billing requirements
VoIP Readiness Assessment
Conduct configuration assessment
Conduct utilization assessment
Conduct call quality assessment
Develop bandwidth model
Conduct support model assessment
VoIP Evaluation and Purchase
Develop pilot program
Conduct VoIP piloting and testing
Conduct VoIP procurement process, pricing, SLA and contract negotiation
Production roll-out implementation planning
Conduct equipment configuration and testing
Develop carrier services integration plan
Plan operations and networking implementation
Order and implement required telecom carrier services
Upgrade operations and networking
Conduct training
Develop service and performance management and monitoring plan
Production migration and deployment
Implement supporting operations infrastructure
Implement networking infrastructure
Implement call processing managers
Conduct phased migration to branch of VoIP remote telephony edge devices and switches
Conduct phased migration to branches of IP endpoints
Conduct on-going performance testing and tuning
Refer to our Technical Project Management Services for a generic view of our project management approach.
Please contact us today to discuss your organization's VoIP needs, evaluate our capabilities, and schedule an initial VoIP projectreview

DIEKO has significant project management, networking and voice operations management experience that translates very well into managing sophisticated, large and complex VoIP implementation projects.

Migrating to VoIP commonly begins with one of five starting places:

  • Opening a New Business or Facility
  • Integrating Mergers and Acquisitions
  • Outgrowing Existing Equipment
  • Establishing a Call Center
  • Integrating One Branch at a Time

How you tailor a VoIP implementation project will depend very much on your starting point.  Nevertheless, Dieko's typical project plan addresses the following implementation activities:

VoIP Requirements Analysis

  • Conduct current telephony usage analysis
  • Determine reliability requirements
  • Determine security requirements
  • Determine support, operational and management requirements
  • Determine accounting and billing requirements

VoIP Readiness Assessment

  • Conduct configuration assessment
  • Conduct utilization assessment
  • Conduct call quality assessment
  • Develop bandwidth model
  • Conduct support model assessment

VoIP Evaluation and Purchase

  • Develop pilot program
  • Conduct VoIP piloting and testing
  • Conduct VoIP procurement process, pricing, SLA and contract negotiation

Production roll-out implementation planning

  • Conduct equipment configuration and testing
  • Develop carrier services integration plan
  • Plan operations and networking implementation
  • Order and implement required telecom carrier services
  • Upgrade operations and networking
  • Conduct training
  • Develop service and performance management and monitoring plan

Production migration and deployment

  • Implement supporting operations infrastructure
  • Implement networking infrastructure
  • Implement call processing managers
  • Conduct phased migration to branch of VoIP remote telephony edge devices and switches
  • Conduct phased migration to branches of IP endpoints
  • Conduct on-going performance testing and tuning


Please contact us today to discuss your organization's VoIP needs, evaluate our capabilities, and schedule an initial VoIP project review.